What a pleasure it is to find a company that has the ability and the determination to accomplish our web project in a timely and professional manner.Our company, Counter Source Industries (a manufacturing entity), has several locations in Delaware with a need to coordinate sales, manufacturing, installation, and billing.iWebbIt was contracted to implement an online web based operating system to allow our staff to view and react to changes in our job progression in real time.Additionally, iWebbIt integrated a web based time management system for our production facility.
By implementing these web based services we have seen a reduction in overtime, reduction in order processing time, increased product turn around, and increased gross margin. Though the initial cost of this project might have seemed high, setup and implementation costs were recouped over a three month period.
Though the bottom line is impressive, the real caveat is iWebbIt's technical support and long-term commitment to their clients. iWebbIt continues to maintain our system, implementing upgrades, monitoring traffic and adjusting our system to accommodate changes in our operations.Though many companies offer 24/7 technical support, few actually achieve it.iWebbIt goes out of their way to guarantee it.We look forward to a long and prosperous relationship with iWebbIt.
Sincerely, Michael Michieli GM-Counter Source Industries
Dear iWebbIt, Thank you so much for my beautiful website. I have always dreamed of having my own site to share my short stories and the journeys of my life. I have received so many compliments on the site you created for me and I could not be more pleased. Thank you again, sincerely, Susan Creighton
iWebbIt took over our site sometime ago when we became disappointed in the results of our previous web company. If you work with iWebbIt, you will find them resourceful and responsive to your requests and when they say "We can do that", they will.
Everything within our web site is stored in a database, so when we make a change to the photos showing up in a Flash Photo Gallery, the effect is immediate. It is that way through out our site. So what used to take months now is accomplished in minutes. It actually takes us longer to figure out what we want to say than it does to make the changes.
From my first contact with Kit, it was obvious how dedicated he is to providing completed customer satisfaction. There have been numerous occasions in which I have needed Kit's assistance immediately. He does everything possible to give me his undivided attention right away. If he is busy with another client, he always returns my call at the first possible moment. It is rare to find a person or company with the superb customer service that Kit provides.
In addition to fantastic customer service, Kit's knowledge of internet marketing and web design far surpasses any that I've ever seen. He constantly strives to help our company stay one step ahead of the competition by researching and implementing strategies that are on the cutting edge of internet advertising.
It is with pleasure that I recommend Kit (iWebbIt) to anyone seeking dedicated, responsive, knowledgeable and professional service.
Sincerely, Connie Cooper, REALTOR Cooper Realty, Assoc.
I have had the great pleasure of working with Kit the last two years. His knowledge and experience in creating web sites is truly amazing. I came into my company with very little web experience. His sincere kindness and patience with me encouraged me to continue to learn. One of the very best things that Kit has offered is his most timely access to me and to any request or questions that I had. He has always made me feel like I was his only client.
